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Handle This – Learn the art of negotiation from an FBI trained Hostage Negotiator

January 16, 2020 @ 6:00 pm - 8:30 pm

Handle This will be back for 2020 with a not to miss session, introducing Kevin Taylor of Crimson Peak Ltd.  An expert in negotiation skills he’ll work with us on the art of listening, speaking and persuading.  He’s worked with agencies such as McCanns and Havas and will help us to apply some of the skills and experience he gained during his time as Head of Greater Manchester Police Hostage and Negotiation Team.  He’s a graduate of the FBI’s training programme and has worked in some of the most extreme and challenging situations.  He has a very strong message to help you understand that what you say and don’t say, and how you listen to what someone is or isn’t telling you, can really help you deal with even the most difficult of clients.  Whether it’s to help you pushback, control deadlines, negotiate contract or build business, Kevin is compelling.

This event is suitable for account handlers at all levels including agency owners. There will of course be an opportunity to have a drink and network, before and after. Our venue is Neo on Charlotte Street.

Handle This is the event for the agency account handling community in the North West. It doesn’t matter whether you’re new to your career or very experienced, or what sector you work in, we’d love you to come along. Each event features a key speaker, Q&A’s and an opportunity to chat with fellow Account Handlers, where you can exchange war stories, tips and ideas!

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January 16, 2020
6:00 pm - 8:30 pm


Charlotte Street
Manchester, M1 4ET
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Creative Resource
0161 477 3221